Zscaler isn’t just another cybersecurity company—it’s fundamentally reshaping how enterprises secure their data. Traditional network security assumes that if you’re inside the corporate network, you’re trustworthy. Zscaler’s Zero Trust model flips that on its head.
Let’s break down how Zero Trust works and why Zscaler’s business model is built to dominate the cybersecurity space.
1. The Zero Trust Revolution
What is Zero Trust?
Zero Trust operates on a simple but powerful principle: never trust, always verify. Every user, device, and application must be continuously authenticated, authorized, and monitored—regardless of whether they’re inside or outside the corporate network.
How Zscaler Implements Zero Trust
Zscaler doesn’t rely on firewalls or VPNs. Instead, it acts as a secure cloud intermediary between users and applications, enforcing least privilege access (users only get access to what they absolutely need).
Zscaler achieves this through:
• Zscaler Internet Access (ZIA) – Filters internet traffic, blocks malicious websites, and enforces security policies.
• Zscaler Private Access (ZPA) – Provides secure remote access without exposing internal applications to the internet, eliminating the attack surface.
Why This Matters
• Eliminates VPN risks – Traditional VPNs create a backdoor for attackers if credentials are stolen. Zscaler replaces VPNs with direct, encrypted connections.
• Reduces attack surface – Unlike traditional networks that expose IP addresses, Zscaler hides applications from the internet, making them invisible to hackers.
• Cloud-native scalability – Zscaler’s Zero Trust model is delivered as a service, making it easy to scale as companies grow.
Competitors in the Zero Trust Space
While Zscaler is a leader, it faces competition from:
• Palo Alto Networks (Prisma Access)
• Cloudflare (Cloudflare One)
• Microsoft (Azure AD + Defender)
• Cisco (Duo + Umbrella)
However, Zscaler’s singular focus on cloud-delivered security gives it an edge.
2. The Business Model: Built for Growth
Zscaler runs a subscription-based SaaS model, making it a high-margin, recurring revenue business.
Key Revenue Streams
1. Per-User Subscription Model – Companies pay based on the number of employees using Zscaler’s services.
2. Enterprise Upselling – Larger companies buy ZIA + ZPA bundles or premium analytics add-ons.
3. Cloud-Native Approach – Unlike legacy security vendors that sell hardware, Zscaler’s cloud model eliminates hardware costs and drives high gross margins (~80%).
Network Effect & Competitive Advantage
The more companies that use Zscaler, the better it gets:
• More traffic → More threat intelligence → Stronger AI-powered security.
• More users → Higher switching costs → Companies get locked into the ecosystem.
Customer Growth & Market Penetration
• 7,700+ enterprise customers, including 40% of Fortune 500.
• Expanding beyond traditional security into data protection, AI-driven analytics, and compliance solutions.
3. Final Take: Why Zscaler is a Cybersecurity Powerhouse
Zscaler’s Zero Trust-first approach and cloud-native business model make it a top cybersecurity player.
✅ Strengths:
• Leader in Zero Trust & SASE security.
• Recurring revenue with high gross margins (80%).
• Expanding enterprise adoption with strong retention rates.
⚠️ Risks:
• High valuation → Prone to volatility.
• Competition from Microsoft, Palo Alto Networks, Cloudflare.
• Still not GAAP profitable, though strong free cash flow.
Investment Outlook: Long-Term Play with Short-Term Volatility
Zscaler isn’t cheap, but it’s in one of the fastest-growing sectors (cloud security). If Zero Trust adoption continues, Zscaler could become the dominant cybersecurity platform of the future.
Very cool to see another competitor step into the arena. I wonder how adoption will be in another year with more AI projects needing more cloud space. Going to keep an eye on this one.
Good eye. They appear to be breaking out of a recent base. They are about halfway up from their IPO base.